Cartesia released Managed Agents, ranking first on Artificial Analysis Speech Agent Arena and ServiceNow EVA-Bench using a cascaded architecture
Phonic, NVIDIA, and Mistral voice AI
Latest: NVIDIA and Phonic Release Voice AI Models, Top Benchmarks
Both releases include benchmark claims placing them at or near the top of public leaderboards for their respective tasks. The Phonic funding round signals continued investment in native speech-to-speech approaches for customer-service automation.
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The full picture
NVIDIA released Nemotron 3.5 Transcribe on October 28, a single open-weight model that handles transcription, speaker diarization, and translation across 40 languages through a promptable interface. NVIDIA states it ranks first on the Hugging Face Open ASR benchmark and second among open-weight models on Artificial Analysis, using approximately 4.3 billion active parameters, described as 80% fewer than the top open-weight competitor. The model is available in BF16, FP8, and NVFP4 formats and supports RTX Spark, DGX Spark, Jetson AGX Thor, and GeForce RTX 5090 hardware. It can also answer questions about audio content.
Phonic released Phonic-1 on October 29 as a native speech-to-speech model, alongside a $27.5M Series A led by First Round Capital, bringing total funding to $31.5M. On Artificial Analysis's speech-to-speech index it scored 87.1, above xAI's Grok Voice 3.0 at 86.9. Phonic states it completed 79.9% of customer-service tasks with a 0.61-second time-to-first-audio latency. On Cekura's 12-model benchmark, Phonic-1 saved caller data correctly on 97.5% of relevant calls, ranking first, and passed 100% of calls in categories including plain booking and lookup, tool and system errors, background noise, and safety and scope calls. On Medicare compliance and routing calls, Phonic-1 achieved a 92% pass rate versus a median of 49% across models. Interruption handling was Phonic-1's weakest area, at 87% passing against a 90% median. Phonic charges by the minute with no LLM pass-throughs or per-token charges. A discrepancy exists between Phonic's self-reported Cekura score of 90.2 and Cekura's public listing of 68.3% for Phonic v1; the available items do not explain it.
How it developed
Phonic, NVIDIA, and Mistral released voice AI models on October 28-29, with Phonic-1 topping Artificial Analysis's speech-to-speech index at 87.1 and ranking first out of 12 on Cekura's real-time benchmark, including 92% on Medicare compliance against a 49% median.
NVIDIA's Nemotron 3.5 Transcribe ranked first on Hugging Face's Open ASR benchmark, using what NVIDIA says are 80% fewer parameters than the top open-weight rival, and Mistral's Voxtral Mini Transcribe 3 placed second on Voice Arena's diarization leaderboard, ahead of its larger sibling. Phonic raised $27.5M.
Sources
1 more source
- xAI Grok Voice and OpenAI GPT-Live
- Meta Superintelligence Labs Muse Voice Transcribe launch
- NVIDIA Nemotron 3.5 Lightning and Switchyard
- Google's Gemini 3.5 Transcribe
BackgroundFrontier models, open models, and how they are compared
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